RETURN AND EXCHANGE POLICY

Dear Valued Customer,
At Ink in Aktion,  we strive to provide you with the best shopping experience and the highest quality products. We appreciate your trust in us, and we are committed to ensuring your satisfaction with every purchase you make. To maintain fairness and transparency in our transactions, we have established the following return policy:
1. Returns Accepted Within 30 Days:

• We will accept returns of merchandise within 30 days from the date of purchase.

2. Merchandise Condition:

• We will only accept returns of merchandise that is in its original, unworn, and unused condition.
• All original tags and labels must be intact and attached to the merchandise.

3. Proof of Purchase:

• To initiate a return, customers are required to provide a copy of their original invoice or proof of purchase.
• Returns without a valid proof of purchase will not be accepted.

4. Return Process:

• To process a return, please follow these steps: a. Contact our Customer Service team at [email protected]. We will then inform your next steps will be.

5. Inspection and Approval:

• All returns will undergo a thorough inspection to ensure compliance with our return policy.
• Returns that meet the criteria will be processed for a refund or exchange.

6. Refund Process:

• Approved refunds will be processed using the same method of payment used for the original purchase.
• Please allow 10 business days for the refund to reflect in your account.

7. Exceptions:

• Certain items, such as personalized or custom-made products, may not be eligible for return. Please check the product description for details.

8. Shipping Charges:

• Shipping charges for returns will be the responsibility of the customer, except in cases of defective or incorrect items.

9. Contact Information:

• For any questions or assistance with your return, please contact our Customer Service team at [email protected].

We appreciate your understanding and cooperation in adhering to our return policy, which helps us maintain the quality of our products and services. Our goal is to ensure your complete satisfaction with your shopping experience at Ink in Aktion.
Thank you for choosing Ink in Aktion, and we look forward to serving you in the future.

Exchanges 

• Unfortunately, we do not process exchanges. You can return your item to us and place a new order with the item of your choosing. ​